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Central Station Services...
Crown Security utilizes Emergency 24 as its central station located locally in Silver Spring, Maryland. This partnership results in duality service second to none.
Facilities
- Incorporated in 1967, establishing itself as one of the premier centers in the industry.
- In 1976 became the first computerized central station in the industry.
- First in the industry to initiate complete redundancy now with four fully manned central station, one in each time zone, to create a fail safe monitoring network.
- Customized software to provide interactive programs for end users online and to speed alarm response.
- Fully UL listed with Protective Signaling Services, Central Station and National Fire Protection Association standards.
People
- 160 hour minimum instruction course for all operators.
- Continuous in-service training.
- Operators must pass the Reid Honesty Exam, \Wonderlick Aptitude Test, an FBI background check and drug screening test.
- Operators enjoy respectable salaries and benefits that ensure employee retention on par with the best in industry.
- Technical staff, including Electrical and Computer Science engineers and technicians, maintain computer networks and telephone lines to provide uninterrupted service.
- Research and Development team utilizes developing telecommunications and computer industry innovations and adapts them to the security industry to ensure cutting edge innovation and service.
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